1-2 Days Lateral Thinking-creativity and problem solving

Key Take Away

Lateral Thinking-creativity and problem solving
Creativity is just connecting things. When you ask creative people how they did something, they feel a little guilty because they didn’t really do it, they just saw something. It seemed obvious to them after a while. That’s because they were able to connect experiences they’ve had and synthesize new things.
What is lateral thinking and creativity?
Lateral thinking as ‘a habit of mind and an attitude of mind’ which can be fostered by practicing specific lateral thinking techniques, such as:
Challenging assumptions (e.g. By thinking outside the box)
Generating alternatives (even when you have an apparently satisfactory solution)
Suspended judgement
Random stimulation (e.g. by opening a dictionary to find a random word and apply it to the problem)

Lateral Thinking Techniques:
Creative Pause
The Concept Fan
Random Input
Sensitizing Techniques

Treatment of Ideas:
Quick rejection of ideas
Shaping ideas
Tailoring ideas
Strengthening ideas
Reinforcing ideas Take-up of ideas
Faults and defects

Formal Output

Problem Solving:

The problem-solving process comprises many different elements that can be used in varying degrees depending on the opportunity to be solved.
Typical elements are:

  • Problem definition (part of understanding the problem)
  • Situation analysis (part of understanding the problem)
  • Idea generation
  • Analysis of ideas
  • Decision making
  • Determining the next steps to be taken to introduce the solution into the workplace

What you will learn...
Defining and distinguishing creativity & problem solving and taking a structured approach to solving problems and making decisions using:

  • High order cognitive processes
  • Appreciative Inquiry
  • Osborn-Parnes Problem Solving Model
  • ID Partner model
  • SARA model

  • Identifying and applying tools to assist problem solving models Is this the real problem?
  • A lot of problem solving effort is wasted because it tries to solve the wrong problem.
  • Taking the time to ensure the focus of your efforts is right is an essential first step.
  • The desired outcome
  • Where do you want to get to?
  • What will the ideal solution look like
  • Determining the next steps to be taken to introduce the solution into the workplace

  • Sourcing and generating options for solving the problem
  • Where are the solutions and ideas going to come from?
  • How will ideas be developed?
  • Evaluating Options and making choices
  • Establish a range of ways of evaluating and selecting the 'best' solution to your problem.
  • Taking action
  • Deciding what action to take is important, but so is making sure that you have think of everything before committing yourself

  • Reviewing success and learning
  • Problem solving should be a process that improves over time.
  • Reviewing what has and hasn't worked is an essential last step so that you can continually refine your approach to problem solving.
  • Action Planning
  • A chance to think about the skills you have learnt and how to apply them in your own setting.

Learning Process:
Class size will be restricted to more than 100 corporate participants. The workshop class will be highly interactive and will consist of a combination of video material, case studies, class discussions and assignments


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