1-2 Days for Effective Communication and Grooming

Key Take Away

Introduction to communication
Effective communication skills are fundamental to success in many aspects of life. Many jobs require strong communication skills and socially people with improved communication skills usually enjoy better interpersonal relationships with friends and family.Effective communication is a key interpersonal skill and by learning how we can improve our communication has many benefits.“Effective communication is the communication which produces intended or desired results.
What is effective communication?

7 C’s of effective communication

Completeness
Conciseness
Consideration
Clarity
Concreteness
Courtesy
Correctness

Uses of effective Communication

Barriers of effective communication
The use of jargon
Emotional barriers and taboos
Lack of attention, interest, distractions, or irrelevance to the receiver

Differences in perception and viewpoint.
Physical disabilities such as hearing problems or speech difficulties.
Physical barriers to non-verbal communication. Not being able to see the non-verbal cues, gestures, posture and general body language can make communication less effective.
Language differences and the difficulty in understanding unfamiliar accents.
Expectations and prejudices which may lead to false assumptions or stereotyping.
Cultural differences

Tips for improving how to deliver nonverbal communication:
Use nonverbal signals that match up with your words.
Adjust your nonverbal signals according to the context
Use body language to convey positive feelings

How to deal with stress during communication:
Recognize when you’re becoming stressed.
Take a moment to calm down
Look for humor in the situation.
Be willing to compromise.
Agree to disagree

How emotional awareness can improve effective communication: Emotional awareness helps you:
Understand and empathize with what is really troubling other people
Understand yourself, including what’s really troubling you and what you really want
Stay motivated to understand and empathize with the person you’re interacting with, even if you don’t like them or their message
Communicate clearly and effectively, even when delivering negative messages
Build strong, trusting, and rewarding relationships, think creatively, solve problems, and resolve conflicts.

What is listening?
Effective listening can:

Tips for effective listening


Corporate and Personal Grooming:

Personal Grooming Habits:

Some of the perception people can form solely from your appearance are:

Learning Process:

Class size will be restricted to more than 100 corporate participants. The workshop class will be highly interactive and will consist of a combination of video material, case studies, class discussions and assignments.

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